FREE RETURNS & EXCHANGES
While shopping with us, you can feel comfortable knowing that exchanges and returns are hassle-free. We will even cover the shipping charges to return the merchandise to us and to ship your replacement selection. If your merchandise doesn’t fit or isn’t exactly what you expected, simply ship it back to us using the prepaid label in the package you received.
We will gladly exchange or refund any unworn merchandise or any merchandise with a manufacturing defect within 90 days of the sale date. Returns must be accompanied by a receipt. Refunds will be made based on the original method of payment. A refund check may be issued for cash payments. Refunds will include the price of the product and any taxes charged. Initial shipping costs will not be reimbursed.
INSTRUCTIONS ON PROCESSING A RETURN OR AN EXCHANGE
- Complete the return/exchange information on both sides of the the packing slip enclosed with your order.
- Adhere the prepaid return label included with your order to the outside of the package. Keep the tracking number for your reference.
- Drop the package off at any convenient pick-up location. The package will be promptly delivered back to us, at no cost to you.
If you do not have the packing slip, please download the Return Form or include a letter in your package with the following information: Reason for Return, Action (refund, exchange, or Trask credit), Name, Address, E-Mail Address, and Phone Number.
Returns should be mailed to:
Trask Return Goods Department
1501 Winchester Highway
Fayetteville, TN 37334